Our new freezer has turned into a long a frustrating saga. We purchased and had it delivered about a month ago. One of the features that attracted us to this freezer is that it has a high temperature alarm. The freezer beeps when the temperature gets above a certain temperature. I have lost a freezer full of food before when I left the door open. It is a painful event not only because of the cost of the food lost (about $400) but because of the labor that went into making the lost food and the fact that I no longer had that food to rely on to make my days easier. A high temperature alarm sounded like a good feature to have on our freezer to avoid losing food in the future.
Unfortunately the high temperature alarm goes off constantly despite the fact that the freezer is plenty cold. GE has sent out a repairman three times now. The first time he reset it and declared it fixed, but the alarm came back on in a couple hours. The second time he ordered some replacement parts. The parts were on backorder and we had to wait a while for them. He came for the third time yesterday and installed the replacement parts. It was declared fixed again. And yet again the alarm came back on in a couple hours.
